Privacy Notice

Cogniar Solutions PVT LTD, its subsidiaries and affiliates and any other directly controlled entities as may exist from time to time (hereinafter referred to as 'Cogniar', 'we', 'us' or 'our'), is committed to respect your privacy and choices. This statement highlights our privacy practices regarding Personal Information that we collect and store through this website and for the Personal Information that you provide us while interacting with us on our website (this "Site") and participating in our events and campaigns.

I. Collection of Personal Data and its Processing

I.1 Personal Information that we process

For the purposes of this privacy notice, 'Personal Information' is any data which relates to an individual who may be identified from that data, or from a combination of a set of data, and other information which is in possession of Cogniar.

In general, you may browse our website without providing any Personal Information about yourself. However, we collect certain information such as:

• Personal Data that you provide via our website, including information you provide through forms on this Site e.g., name, email address, designation, and company.
• Details of your visits to our Site and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
• Information provided when you contact us for any reason.
• Cookie related details are provided in our Cookie Policy.

I.2 Use of your Personal Data

We use your Personal Data for the following purposes:

• To provide better usability, troubleshooting and Site maintenance
• To understand which parts of this Site are visited and how frequently
• To provide access to desirable content based on your preferences
• To process job applications (more details about which are available on corresponding portals of this website)
• To provide information and services as requested by you
• To assess queries, requirements, and process requests for products and services
• To perform client communication, service, billing, and administration
• To conduct data analysis
• To maintain leads
• To run marketing or promotional campaigns
• To create brand awareness

I.3 Legal basis for processing Personal Data

We process your Personal Data when it is in the legitimate interests of Cogniar in connection with marketing, sales, promotion of services which we provide, or which are procured using our services and to improve and enhance the range of those services and offerings. We process your Personal Data in the following circumstances:

• Communication – We may use your Personal Data to administer and provide services you request or have expressed an interest in, to communicate with you in case of customer support, to process transactions, for sending newsletters, updates, and promotional materials, for seeking your opinion and feedback and personalize and/or tailor any communications that we may send you.
• Advertising – We may use your Personal Data to carry out advertising and market research based on behavioural metrics, geo-location data, demographic data, and marketing preferences we capture. We may permit certain third-party companies to help us tailor advertising based on use.
• Activity Tracking – We may use your Personal Data to track your activity on our digital platforms and personalize and improve your experience. This can be used to create an individual profile for you so that we can understand and respect your preferences or for profiling purposes to enable us to personalize and/or tailor any marketing communications that you may consent to receive from us.
• Optimization – We may use your Personal Data to operate, improve and maintain this Site, to prevent fraud and abuse.
• Data Sharing – We may use and share your Personal Data with third parties with whom we have a contractual relationship. For example, we may connect you with our empanelled partners or service providers to assist with your requirements, subject to appropriate data protection agreements.

II. Disclosure of Personal Data, Data Recipients and Transfer

Cogniar does not share your Personal Data with third parties for marketing purposes without seeking your prior permission.

We share your Personal Data within:

• Cogniar group entities
• Business partners
• Service vendors
• Authorized third-party agents; or
• Contractors

The following applies only where the data controller processing your Personal Data is domiciled in the European Economic Area ("EEA"): We transfer Personal Data to countries outside the EEA to third parties, including to countries which have different data protection standards to those which apply in the EEA. Where service providers are used, contracts are in place to ensure an equivalent level of protection.

III. Use of Cookies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files placed on your device that help us recognise you and remember your preferences. Please refer to our Cookie Policy for full details on the types of cookies we use, how we use them, and how you can control them. You can instruct your browser to refuse all cookies; however, some features of our Site may not function correctly without them.

IV. Access, Correction, Objection of your Personal Data

Subject to the local legal requirements, you have the right to access, correct, delete or transfer your Personal Data that we hold, including your profile and preferences. You also have the right to object to certain processing and, where we have asked for your consent to process your Personal Data, to withdraw this consent. Where we process your Personal Data because we have a legitimate interest in doing so (as explained above), you also have a right to object to this. These rights may be limited in some situations – for example, where we can demonstrate that we have a legal requirement to process your Personal Data. Specifically, in certain circumstances, you have the following personal data protection rights:

• The right to be informed. As a data controller, we are obliged to provide clear and transparent information about our data processing activities. This is provided by this privacy policy and any related communications we may send you.
• The right to access, update or to delete the personal information we have on you.
• The right to be forgotten. Where no overriding legal basis or legitimate reason continues to exist for processing personal data, you may request that we delete the personal data. This includes personal data that may have been unlawfully processed. We will take all reasonable steps to ensure erasure.
• The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object. You have the right to object to our processing of your Personal Data including where processing involves automated decision-making.
• The right of restriction. You can also ask us to delete or restrict how we use your personal information, but this right is determined by applicable law and may impact your access to some of our services.
• The right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable, and commonly used format.
• The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.
• The right to grievance addressal: You have right to grievance redressal in respect of any act or omission regarding the performance of obligations in relation to your personal data.
• The right to nominate: You have right to nominate any individual who shall, in the event of death or incapacity, exercise the rights on your behalf.
• Right to contact your local data protection authority: If you have concerns with our protection of your personal data, you can register a complaint with your local data protection authority, subject to the applicable laws of your country of residence.

To exercise any of these rights, please contact us at privacy@cogniar.com.

V. Security of your Personal Data

Cogniar intends to protect your Personal Data and to maintain its accuracy, and we implement reasonable administrative, physical security, and technical controls in order to safeguard your Personal Data from unauthorised access, use and disclosure. Even though we have taken significant steps to protect your Personal Information, no company, including Cogniar, can fully eliminate security risks associated with Personal Information.

VI. Retention of your Personal Data

Personal Data will not be retained for a period more than necessary to fulfil the purposes outlined in this privacy notice unless a longer retention period is required by law or for directly related legitimate business purposes. We take reasonable steps to destroy or permanently de-identify Personal Information we hold if it is no longer needed for any purpose.

VII. Partner Websites

Cogniar provides links to third-party websites and services. However, Cogniar is not responsible for the privacy statements, practices, or the contents of such third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

VIII. Changes to this Privacy Notice

Cogniar reserves the right to update this Privacy Notice at any time. We will notify you of any changes by posting the new Privacy Notice on this page with a revised effective date. You are advised to review this Privacy Notice periodically for any changes.

IX. Contact Us

If you have any questions about this Privacy Notice or our data practices, please contact us at:

Effective Date: January 1, 2025